Privacy Policy Commitment Statement

Your privacy and data protection are central to all our business practices.

Introduction to Data Protection

At denavirosel, we prioritise your privacy and the protection of your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the rights you have regarding your personal information in compliance with Australian privacy laws.

We take a transparent approach to data collection and usage. By detailing our processes, we aim to empower you to make informed decisions about your interaction with our website and services. Your trust is important to us.

Information We Collect About You

We collect personal information directly from you and automatically when you use our website. This includes information you provide, as well as technical data gathered for analysis and site improvement.

Information You Provide Directly

  • Contact form submissions including your name and email address
  • Details provided during account or profile creation processes
  • Any information sent via customer support or feedback forms
  • Content or comments you choose to post on our website
  • Preferences indicated in personalisation or settings sections

Automatically Collected Data

  • Browser type, device, and operating system information
  • Pages viewed, visit duration, and site interaction details
  • Referring website or search engine used
  • IP address and approximate geographic region
  • Website usage analytics collected for performance improvement

How We Use Your Information

Your data is used to maintain and improve our website, personalise your experience, respond to your enquiries, and support ongoing service development.

  • To provide, maintain and improve our services
  • To personalise content and recommendations
  • To address enquiries and provide customer support
  • To communicate updates about our services or policies
  • To monitor site performance and prevent misuse
  • To comply with applicable laws and regulations
  • To analyse trends and user preferences anonymously

Our Commitment: We are dedicated to maintaining the privacy of your data according to relevant Australian legislation, using appropriate measures to safeguard your information from misuse or unauthorised access.

How We Share Your Data

We do not sell your personal data. We may share information with third-party partners only as necessary for service delivery, support, legal compliance, or data analysis.

Third-party Service Providers

Some services rely on trusted providers for secure hosting, payment processing, analytics, and communication. These providers must meet strict data security and privacy standards.

Legal and Regulatory Obligations

We may disclose data to comply with legal requirements, court orders, or regulatory authorities as mandated by Australian law.

Anonymous Statistical Data

Non-identifiable data may be used for research, reporting, or improving our services and user experience.

Your Data Rights and Choices

You have the right to access, correct, or request deletion of your information, and to manage your preferences regarding communications and cookies.

  • Request access to your personal information records
  • Request correction of inaccurate or outdated details
  • Request deletion of your personal data, subject to law
  • Receive your data in a structured digital format
  • Object to certain uses of your personal information
  • Request restrictions on how your data is processed

To exercise your privacy rights or ask questions, please contact us using the details below. We respond promptly to all rights-related requests as required by law.

Keeping Your Data Secure

We use industry-standard safeguards, technical and organisational controls to help prevent unauthorised access, disclosure, or loss of your personal information.

Technical Protective Measures

  • Encryption of data during transmission and storage
  • Regular vulnerability assessments and security reviews
  • Access controls and authentication protocols
  • System monitoring to detect suspicious activity

Organisational Safeguards

  • Internal privacy training for our employees
  • Defined roles and clear data access policies
  • Vendor assessments for third-party compliance
  • Incident response procedures and reporting

How Long Your Data is Kept

We retain personal data as needed for service delivery, legal requirements, and ongoing business needs, following Australian retention guidelines.

  • Stored as long as your account is active
  • Kept for the duration of business relevance
  • Retained for customer support follow-up
  • Kept as needed for regulatory compliance
  • Held according to consent and preferences

We periodically review records to ensure personal information is securely deleted when no longer required.

Transferring Data Internationally

Some personal data may be processed by partners outside Australia. These transfers comply with legal safeguards and privacy regulations.

  • Review of international data protection standards
  • Implementation of contractual privacy commitments
  • Use of secure data transfer channels
  • Ongoing monitoring for compliance risks

How We Use Cookies

Our website uses cookies for site functionality, preferences, analytics, and to improve your browsing. You can manage or disable cookies in your browser settings at any time.

Cookie Types Used on Our Site

  • Enable basic site features and security
  • Track site performance anonymously
  • Support customised content display
  • Facilitate added site features

Some site features may not function fully if cookies are disabled in your browser.

Updates to This Policy

We may update this Privacy Policy as required. Notices will be posted on our website for all significant changes, in line with legal obligations.

  • Website banners advising of updates
  • Change notices in your account dashboard
  • Email notifications (if we have your address)
  • Privacy Policy effective date updates

Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us About Privacy

For privacy questions or to exercise your rights, please reach out using the contact details below.

denavirosel

66 Clarence Street, Sydney, NSW 2000 Australia

Phone: +61246385703

Email: content@denavirosel.com

Policy last updated October 19, 2025

Effective from October 19, 2025